COVID SAFE EVENT

THE HEALTH AND SAFETY OF OUR EMPLOYEES AND CUSTOMERS IS OF PARAMOUNT IMPORTANCE TO RX. WE ARE DEDICATED TO ENSURING ATTENDEES CAN DO BUSINESS IN A SAFE ENVIRONMENT.

We have a global strategy and a 5-Point enhanced health and safety plan which continues to evolve to keep pace with the pandemic by focusing on:

  • Collaboration & engagement
  • Risk management
  • Planning
  • Communication
  • Safeguarding measures

The following information is a summary of RX Australia's return to 'business normal' for our events. It is a guide based on the event risk assessment and the standard operating procedures and ongoing updates and developments with venues and safe work guidelines.

Physical Distancing

By controlling the crowd occupancy, appropriate physical distancing can occur throughout the event. This will be supported where feasible with wider aisle ways and access and exit controls. Reed Exhibitions Australia will follow all government guidelines regarding safe distancing that are in place at the time of the event.

Increased Hygeine Measures

  • Hand sanitiser stations
  • Hand washing instructions in restrooms
  • Regular sanitisation of high touch points including escalators, lifts buttons, door handles, handrails etc.
  • Deep cleaning pre, during and post event

Face Masks

If face masks are required as part of the State Government mandate, all patrons will be required to wear a face mask as a condition of entry.

All attendees will be notified of this requirement prior to the event. You can also check our individual event website or exhibitor manual homepage for updates, as we will revise this information regularly. 

Registration

Protect & Detect Attendees and Staff.

All attendees, exhibitors and visitors must registerr via No-contact registration system to support the tracing requirements of all participants. Your badge will be electronically sent to you pre-event and Attendees must wear their unique name badge at all times and ID checks may take place where necessary. 

Guest / Non-Trade Tickets

Guest Tickets or non-trade personnel badges will not be available at Reed Exhibitions events allowing us to safely control visitor numbers and contact tracing where required.

Cashless Event

To help us reduce congestion in thoroughfares and the elimination of cash and product handling we also advise that personal shopping and cash sales will not be permitted at any time during the show. 

Eliminating Handshakes

We recommend the elimination of handshakes at our events. Lead scanner apps will be available to safely store your leads.

Food Safety

In collaboration with the venue, we will prohibit open or selfservice buffets in favour of food served pre-packaged or in closed containers.

Communication

Transparent Before and During the Show Communication.  

Our goal is to open the doors of our shows in a responsible manner while respecting the protection of participants and our employees.

QR Code at Entrances

There will be dedicated entry and exits into the PCEC. All attendees will be required to scan a QR Code and enter their contact details via the SafeWA App. For ease of access, we recommend downloading the SafeWA App prior to the event

Access from Car Park

There will be dedicated lifts available to ensure adequate access from the carpark into show halls. Signage will be located in the car park to direct you to the appropriate lift.  

Catering Outlets

Only card payments will be permitted at catering outlets. All consumption of food and beverages must take place seated. This includes the consumption of alcohol, which must be consumed within the café areas. All seating within cafes will be appropriately distanced to allow for patrons to socially distance whilst seated.

Entry Screening

All venue visitors will be requested to undergo temperature checks and hand sanitisation upon entry to the venue.

All visitors must also check in via the WA Government QR Code upon entry to the venue for the purposes of contact tracing.

PCEC will be open for events only until further notice, the venue will not be available as a public thoroughfare to the surrounding food and entertainment precinct. 

Health

Patron and employee health remains the number one priority at all times. The following key principles will be implemented where practical.

  • Physical Distancing Protocols
  • High Touch Area Sanitisation
  • Controlled Entry Points
  • Signage and Education
  • Food & Beverage Protocols
  • Cleaning Protocols 

Pedestrian Flow

PCEC encourage staggered entry times to avoid wait times upon entry. To assist with physical distancing, PCEC will have various markers as well as Marshales to help visitors.

Access to Car Park

Access to the carpark for general parking is limited and this will be managed by PCEC staff to ensure those not attending events in the centre are kept distanced from those using the centre for parking only.

Arrivals

Controlled arrival patterns will be essential to ensure controlled social distancing external to the venue and at entry points. The following key principles will apply where practical:

  • Staggered staff arrival and alternative entry points to patrons
  • Staggered customer arrival
  • Effective mixed use of vehicle parking and public transport

Catering

PCEC has adapted their catering and retail offering:

  • PCEC is now a Cashless Venue
  • Increased cleaning, sanitisation stations and disindecting wipes are available in seating areas
  • Tailored menus and extended menu of pre-packaged food options. 
  • All 'grab and go' take away items will be served by PCEC staff  who are now required to wear gloves at all times while carrying out theit tasks

Protocols

Rest asuure, additionally specific operational guidelines have been established to facilitate the operational implementation of a COVID-19 Safe Venue across the following areas:

  • Catering Operations – Retail & Corporate
  • Food Outlets
  • Kitchen and Loading Dock Operations
  • Elevators
  • Venue Employee WHS Considerations
  • Security 
  • Cleaning

Entry Screening

All venue visitors will be requested to undergo temperature checks and hand sanitisation upon entry to the venue.

All visitors must also check in via the Victorian Government QR Code upon entry to the venue for the purposes of contact tracing.

MCEC will be open for events only until further notice, the venue will not be available as a public thoroughfare to the surrounding food and entertainment precinct. 

Pedestrian Flow

MCEC encourage staggered entry times to avoid wait times upon entry. To assist with physical distancing, MCEC will have various markers as well as Marshales to help visitors.

Access to Car Park

Access to the carpark for general parking is limited to Door 1 and this will be managed by MEC staff to ensure those not attending events in the centre are kept distanced from those using the centre for parking only.

Catering

MCEC has adapted their catering and retail offering:

  • MCEC is now a Cashless Venue
  • Increased cleaning, sanitisation stations and disindecting wipes are available in seating areas
  • Tailored menus and extended menu of pre-packaged food options. 
  • All 'grab and go' take away items will be served by MCEC staff  who are now required to wear gloves at all times while carrying out theit tasks

Health

Patron and employee health remains the number one priority at all times. The following key principles will be implemented where practical.

  • Physical Distancing Protocols
  • High Touch Area Sanitisation
  • Controlled Entry Points
  • Signage and Education
  • Food & Beverage Protocols
  • Cleaning Protocols 

Arrivals

Controlled arrival patterns will be essential to ensure controlled social distancing external to the venue and at entry points. The following key principles will apply where practical: a. Staggered staff arrival and alternative entry points to patrons b. Staggered customer arrival c. Effective mixed use of vehicle parking and public transport

Protocols

Rest asuure, additionally specific operational guidelines have been established to facilitate the operational implementation of a COVID-19 Safe Venue across the following areas:

  • Catering Operations – Retail & Corporate
  • Food Outlets
  • Kitchen and Loading Dock Operations
  • Elevators
  • Venue Employee WHS Considerations
  • Security 
  • Cleaning

Shared Responsibility

And finally, our guidelines reflect the essential role that the Exhibitions and Events industry must play to help protect the health and safety of our customers and employees.

But no industry can overcome this challenge alone. Our staff, attendees, suppliers, venues and partners also have a responsibility. We must all adopt new practices, respect other people’s rights and follow science-based guidelines in order to safeguard our own health and safety and that of others.

By working together, we can overcome the challenge, bring our customers together and get businesses growing again. We thank you for your co-operation.